Ordering & Payment

Online Orders are placed on the website at www.jbconline.co.uk. 

All prices on the website are shown in British Pounds Sterling including the jar lid, bottle cap or cork closure and capsule (if applicable) and with Vat 20%, but excluding the cost of shipping.

There is an option to ‘Estimate’ the cost of shipping on each of the product listing pages. Just select the quantity of the product, click on ‘Estimate Shipping’ and enter your delivery postcode. 

Otherwise, the cost of shipping will be calculated and shown to you on the ‘Checkout’ page

The cost of shipping is calculated depending on (i) whether the items are sent out on a combined parcels (APC or DPD) or pallet (PalletForce Network) delivery service (ii) the overall weight  (iii) delivery postcode and (iv) whether you have chosen economy or premium shipping/delivery service. 

Parcels will normally be our delivery service of choice for 8-10 boxes with a combined weight of less than 100kg, otherwise your items will more likely be delivered on a wooden pallet service. 

Full shipping/delivery information will be provided after confirmation of your order.

Placing your order online:

Each item is separately listed with a

  • Product Description
  • Product Image
  • Symbols with colour and type of caps/lids available
  • Quantity of items packed in a box or on a wholesale bulk pallet
  • Quantity price breaks - the more boxes you buy the less you pay

Now:

  1. Select the type and colour of cap/lid for the product you want to buy.
  2. Check the selection for boxed or pallet quantity
  3. Select the quantity of boxes you require (if applicable).
  4. Estimate shipping cost (if required) before proceeding to check out
  5. Add the selected quantity to your shopping cart
  6. Continue to shop as required if you wish to add more products to your basket.
  7. Once you have completed your cart proceed to Checkout
  8. Select fast checkout option and follow the instructions OR
  9. To create an online account enter contact details and delivery address.
  10. Continue to enter your card details for online secure and encrypted payment
  11. Add billing address if different to delivery address.
  12. Save your information for faster checkout next time.
  13. Make payment.

NOTE:
On the Checkout page, before you pay, you will be shown the total purchase price including vat and the choice/cost of different shipping options, whether economy or premium delivery service.

Making payments:

Our preferred online payment service provider Is Shopify Payments. This is a secure encrypted payment facility exclusively available to Shopify customers worldwide, accepting all major credit and debit cards (maestro, Mastercard, Visa). We can also accept payments via ShopPay, ApplePay and GooglePay. 

We do not have a facility to accept payments by cheque or using Paypal. If you do not wish to pay by card and prefer to pay using online banking, we can send you our bank details on request to make a payment using BACS.  Please email at sales@jbconline.co.uk. or telephone our sales team on 020 8158 4646. For further details.

 

Confirmation of Order:

Once you have completed your order online, you will receive an automated confirmation of your order from Shopify Payments by email or SMS text if no email is provided, which is also your Vat invoice receipt. 

For ‘Bespoke Orders’ (not completed online) following an individual quote, you will receive a pro forma invoice for approval directly from Intuit QuickBooks with a URL link to pay by Card on a secure encrypted payment facility at Stripe.com unless you prefer to pay on BACS. Once you have completed your order, you will receive a vat invoice receipt. 

Shipment/Delivery:

Online and Bespoke Orders are normally shipped from our main warehouse in Scunthorpe unless you prefer to collect from the warehouse or make special arrangements for collection from our London depot. For all collections please contact a member of our sales team by email to sales@jbconline.co.uk. or by telephone on 020 8158 4646 to make the arrangements.

The type of delivery service, with general shipping and delivery information, will be notified to you by email on confirmation of your order. For further details please refer to our Parcels & Pallet Delivery page. 

During the online process, orders may be changed or cancelled up to when payment is finally made on Checkout. To amend or cancel an order after Checkout payment has been made please contact the sales team as soon as possible by email to sales@jbconline.co.uk. or by telephone on 020 8158 4646.

Should items ordered not be in stock, we will contact you to offer an alternative, to discuss the estimated time for arrival for new stock or to agree to a full refund.